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CRM - Customer Relationship Management

Pain Point We Solve

Scattered client information and poor lead follow-up that reduce conversion and make customer history hard to access.

What It Is

A centralized customer/lead management tool capturing contacts, activities, opportunities and the customer lifecycle through to orders and production.

Why We Developed It

To shorten sales cycles, prevent lost opportunities and tightly connect commercial activity to operational delivery.

Client Benefit

Increase sales by 30%, improve customer satisfaction scores by 45%, and never miss a follow-up with automated workflows.

Key Features

  • 360-degree customer view with interaction history
  • Sales pipeline and opportunity management
  • Marketing campaign tracking and automation
  • Customer support ticketing and case management
  • Integration with email, calendar, and communication tools
  • Advanced analytics and sales forecasting