Disconnected order management with manual entry, poor visibility into order status, missed deadlines, and inability to handle order changes efficiently.
What It Is
Why We Developed It
Client Benefit
Key Features
•Customer order capture from multiple channels (web, email, EDI, manual)
•Order validation against inventory availability and production capacity
•Delivery deadline management with automatic alerts for at-risk orders
•Automatic production work order generation based on order requirements
•Order priority management and rush order handling
•Order change management with impact analysis on production
•Real-time order status tracking through production stages
•Customer portal for order status visibility
•Automated customer notifications for order milestones
•Integration with Production for manufacturing orders
•Integration with WMS for inventory allocation and shipping